Terms of Service

Last Updated: January 1, 2026

1. Agreement to Terms

By accessing or using the ZahiFlow platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

ZahiFlow is a cloud-based clinic management system designed for healthcare providers. We provide tools for patient records, scheduling, billing, and practice management, utilizing international medical coding standards like ICD-10 and HL7 FHIR interoperability protocols to ensure seamless and standardized healthcare delivery.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. User Responsibilities

  • You agree not to use the Service for any illegal purpose.
  • You retain ownership of the patient data you upload.
  • You are solely responsible for ensuring your use of the Service complies with applicable laws, including HIPAA, GDPR, and regional GCC data protection regulations (e.g., NPHIES, NABIDH).
  • You agree not to reverse engineer or attempt to disrupt the Service.

5. Subscription & Payment

Some features of the Service require a paid subscription. Fees are billed in advance on a recurring basis. We reserve the right to change our prices upon reasonable notice.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

7. Limitation of Liability

In no event shall ZahiFlow, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: support@zahiflow.com